State Farm® Insurance Agent Brent Dixon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sonya Philpot
October 25, 2024
5
out of
5
rating by Sonya Philpot
"We had storm damage from Hurricane Helene. Our claim was processed in a matter of a few days. Could not ask for better customer service than what we received from Brent Dixon and his team!"
We responded:
"Thank you so much for your kind words, Sonya! We’re thrilled to hear that our team provided you with excellent customer service. We’re here to help, so don’t hesitate to reach out if you need anything in the future! – Brent"
Rhonda Corbett
March 30, 2024
2
out of
5
rating by Rhonda Corbett
"I have only had State Farm my entire life. Usually pay online. I checked my status and learned One insurance had been canceled 14 days. I quickly made the payment. I just wish I had been called or emailed. I pay online because I know they're busy. They're not busy with me. This past week I paid online to learn all my insurance plans had increased significantly. No warning no phone calls nothing. I miss State Farm in Florida. They texted me, emailed me and sometimes called me. I was never canceled. Adel is my home town and I have high regards for the staff. I guess they don't have high regards for me."
We responded:
"Rhonda, we're sorry to hear about your recent experience with our office. Your long-standing loyalty to State Farm is greatly appreciated, and we apologize for not meeting your expectations this time. We're committed to improving and want to address and resolve your concerns directly. Please contact our office so we can review your account and make sure you receive the proper service. Thank you for your feedback, and we hope to turn this experience around for you. – Brent "
Janie McCray
October 22, 2023
5
out of
5
rating by Janie McCray
"Our military family has recently retired and relocated to the area. We appreciate doing small business with small town businesses! Mrs. Ashli at this state farm office is the best! Please visit her and this state farm office for all of your insurance needs! Thank you Mrs. Ashli! The McCray Family"
We responded:
"Thank you, Janie, for the fantastic 5-star review! We are thrilled to see you had a wonderful experience with Ashli. As a small business in Adel, we are always happy to do business with you. Feel free to call our office anytime. We are always happy to assist you and your family with your insurance needs.! – Brent "
KEN WHIT
June 28, 2023
1
out of
5
rating by KEN WHIT
"I have been a customer of State Farm for 47 years. I have had homeowners, renters and automobile insurance. Brent Dixons office is fantastic. They do their best to help you and make you a happy customer. The problem is with their claims office who i think are complete jerks. We had a major hail storm in April 2023. I had three independent roofers look at my roof. Each roofer said I had significant hail storm damage on the back of my roof and the roof needs to be replaced. State Farm wrote in one report that there was significant damage to the back side of the roof but they sent me a letter saying there was no sign of any hail damage. Meanwhile, neighbors on both sides of me are getting new roofs on their house. State Farm claims office pretty much told me to go blank myself and not call them back. As far as automobile insurance they are fantastic. they have always paid with no problems. I am shopping around for new homeowners and automobile insurance. I absolutely would NOT NOT NOT recommend anyone to state farm."
We responded:
"I am so sorry about your negative experience, Ken. As your Good Neighbors, our State Farm office would love the opportunity to help resolve this issue and improve your experience. Please call us at (229) 896-2257 at your earliest convenience so we may discuss this further. We appreciate your loyalty for 47 years and hope to continue to assist you with your insurance needs! – Brent "
Matthew Harrell
November 1, 2022
5
out of
5
rating by Matthew Harrell
"Just switched from another company and couldn’t be happier with the experience. Ashli is the best! She was thorough, professional, extremely friendly and helpful. I highly recommend this office to anyone in need of insurance."
We responded:
"Hi Matthew, thank you for the kind words! We appreciate it, and I'll make sure Ashli gets this too. We're very lucky to have her on the team! We're here any time you have insurance questions. Welcome to State Farm! - Brent "
Michelle W
October 22, 2022
5
out of
5
rating by Michelle W
"I love State Farm and their staff."
David Ensley
August 16, 2022
5
out of
5
rating by David Ensley
"Amy was exceptionally kind and helpful."
We responded:
"Hi David, thanks for sharing your experience with Amy! We’re very fortunate to have her on our team. It's reviews like these that make our week. I’ll make sure to relay your kind words to her! - Brent"
Carlton Bateman
June 19, 2022
5
out of
5
rating by Carlton Bateman
"Great insurance. Courteous people and good coverage"
We responded:
"Hi Carlton, thank you so much for the 5-star feedback! We always aim to provide courteous and professional service while helping find the right insurance coverage for you. Thank you for sharing that experience. My team and I are always here whenever you have questions! – Brent"
Aaliyah Johnson
February 1, 2022
5
out of
5
rating by Aaliyah Johnson
"Everyone there is very helpful and professional. State Farm met my needs when no other insurance company could. Ive worked with Ashli, and she is the best!"
We responded:
"Hi Aaliyah, thank you for the 5 star review and the kinds words about Ashli! Our team takes pride in always being helpful and professional. I’m glad you experienced it, and that we met your needs. Call us any time, we are here for you! – Brent"
Jeneane Crossley
May 11, 2021
5
out of
5
rating by Jeneane Crossley
"They’re great. Always working with me and my needs"
We responded:
"Hi Jeneane, thank you so much for the 5-star review! We really appreciate your business and we always do our best to help our customers with their individual insurance needs. Whenever you need us, we are here and ready to help! – Brent"
Mitchell Bennett
January 13, 2021
5
out of
5
rating by Mitchell Bennett
"Excellent customer service! All around great staff to do business with!"
We responded:
"Thank you for your kind words, Mitchell! My team and I appreciate your feedback, and we always do our best to make the insurance experience easy for our customers. If you have any family or friends who want to reevaluate their insurance, please pass our information along! – Brent"
Teicher Webb
October 12, 2020
5
out of
5
rating by Teicher Webb
"You can pick through our Small town and I promise you wouldn’t find a More friendlier Group of Agents .Ms Amy is So wonderful all the time.The whole Staff is So pleasant and easy to work with.Great job as Always ."
We responded:
"Teicher, my team and I thank you for the kind words. I’m so glad to hear you had a pleasant experience working with Ms. Amy. We are always here for you! – Brent"
John McCranie
March 1, 2020
5
out of
5
rating by John McCranie
"Very courteous people !!!"
We responded:
"Hi John, thank you for your 5-star review! We are take pride in our State Farm team and I’m glad you feel the same! If you have any questions or needs for your insurance, please reach out any time. – Brent"
Jason Cochran
January 17, 2020
5
out of
5
rating by Jason Cochran
"Very friendly .. professional staff."
We responded:
"Hi Jason, thanks so much for your kind words, we definitely appreciate it! If you ever have any questions on your insurance policies, my State Farm team are always here to help you. – Brent"